Coping with COVID-19: a reflection on learning challenges and coping strategies – the case of an accounting conversion masters degree in New Zealand

Abstract

Purpose The purpose of this paper is to document both, the challenges faced by a cohort of postgraduate students undertaking capstone research projects in an Accounting Conversion Master Degree Programme (ACMP), and the strategies used by teachers in response to those challenges during the COVID-19 lockdown period. Design/methodology/approach Written communications originating from students were analysed to identify areas of difficulties faced by them. These communications were thematically grouped and reflected upon through the lens of constructivist and behaviourist perspectives of learning. Findings The study found that students were severely challenged in sense-making with conceptual, application and judgement-related issues and understanding of the administrative requirements of the module. Innovative strategies used by teachers to resolve each of these issues were documented. While some strategies can be replicated in future periods, some are not sustainable as they have ramifications on other aspects of teaching and learning. Originality/value There are no known studies in this genre, conducted especially during a pandemic period.