Author:
Awasthi Preety,Sangle Purnima S.
Subject
Business, Management and Accounting (miscellaneous),Business and International Management
Reference121 articles.
1. Alawairdhi, M., Yang, H. and AL‐Akhras, M. (2008), “BlueCRM: a new trend of customer relationship management systems”,12th IEEE International Workshop on Future Trends of Distributed Computing Systems, Kunming, pp. 226‐32.
2. Interaction channel choice in a multichannel environment, an empirical study
3. Ali, M. and Brooks, L. (2009), “Cultural aspects of multi‐channel customer management: a UK case study”,Proceedings of the Fifteenth Americas Conference on Information Systems, San Francisco, CA, pp. 21‐32.
4. Data Mining for Retail Inventory Management
5. The Emergence of the Mobile Enterprise: A Value-Driven Perspective
Cited by
38 articles.
订阅此论文施引文献
订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献
1. Business Research and Data Mining: a Bibliometric Analysis;2023 3rd International Conference on Electrical, Computer, Communications and Mechatronics Engineering (ICECCME);2023-07-19
2. Empirical benchmarking of virtual service centers' service quality: a case of a large telecom service provider in India;International Journal of Quality & Reliability Management;2023-04-12
3. The Impact of Dynamic Capability on Business Sustainability of Organizations;FIIB Business Review;2022-06-26
4. SEM for Predicting in Determining Factor of Social Customer Relationship Management Adoption in SMEs;2022 IEEE International Conference on Cybernetics and Computational Intelligence (CyberneticsCom);2022-06-16
5. Impact of Cloud-Based Customer Relationship Management (CRM) in Healthcare Sector;2022 International Conference on Business Analytics for Technology and Security (ICBATS);2022-02-16