Using virtual worlds for collaborative business process modeling
Author:
Brown Ross,Recker Jan,West Stephen
Abstract
PurposeProcess modeling is a complex organizational task that requires many iterations and communication between the business analysts and the domain specialists. The challenge of process modeling is exacerbated, when the process of modeling has to be performed in a cross‐organizational, distributed environment. This paper aims to suggest a three‐dimensional (3D) environment for collaborative process modeling, using virtual world technology.Design/methodology/approachThe paper suggests a new collaborative process modeling approach based on virtual world technology. It describes the design of an innovative prototype collaborative process modeling approach, implemented as a 3D Business Process Modeling Notation (BPMN) modeling environment in Second Life. We use a case study to evaluate the suggested approach.FindingsBased on a case study application, the paper shows that our approach increases user empowerment and adds significantly to the collaboration and consensual development of process models even when the relevant stakeholders are geographically dispersed.Research limitations/implicationsThe paper presents design work and a case study. More research is needed to more thoroughly evaluate the presented approach in a variety of real‐life process modeling settings.Practical implicationsThe research outcomes as design artifacts are directly available and applicable by business process management professionals and can be used by business, system and process analysts in real‐world practice.Originality/valueThis research is the first reported attempt to develop a process modeling approach on the basis of virtual world technology. It describes a novel and innovative 3D BPMN modeling environment in Second Life.
Subject
Business, Management and Accounting (miscellaneous),Business and International Management
Reference54 articles.
1. Adamides, E.D. and Karacapilidis, N. (2006), “A knowledge centred framework for collaborative business process modeling”, Business Process Management Journal, Vol. 12 No. 5, pp. 557‐75. 2. Ami, T. and Sommer, R. (2007), “Comparison and evaluation of business process modelling and management tools”, International Journal of Services and Standards, Vol. 3 No. 2, pp. 249‐61. 3. Benford, S., Greenhalgh, C., Rodden, T. and Pycock, J. (2001), “Collaborative virtual environments”, Communications of the ACM, Vol. 44 No. 7, pp. 79‐85. 4. Betz, S., Eichhorn, D., Hickl, S., Klink, S., Koschmider, A., Li, Y., Oberweis, A. and Trunko, R. (2008), “3D representation of business process models”, in Loos, P., Nüttgens, M., Turowski, K. and Werth, D. (Eds), MobIS 2008, Gesellschaft fuer Informatik, Saarbrücken, pp. 73‐87. 5. Brouse, P.L., Fields, N.A. and Palmer, J.D. (1992), “A multimedia computer supported cooperative work environment for requirements engineering”, International Conference on Systems, Man and Cybernetics, IEEE, Chicago, IL, pp. 954‐9.
Cited by
51 articles.
订阅此论文施引文献
订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献
|
|