Manageability of stress among construction project participants

Abstract

PurposeThe purpose is to report the results of research on ascertaining whether the various stakeholders in construction projects can adequately cope with the stresses they are confronting.Design/methodology/approachThirty‐three stressors covering various aspects of project implementation, such as organisation policies, working relationships, communication and personal factors, are identified and the manageability of the common stressors faced by management of construction projects in Hong Kong is assessed by means of a questionnaire survey. The relationships among individual stressors are similarly examined. The extent to which stress effects combine and accumulate when related stressors coexist is also considered.FindingsIt is shown that the most difficult stressors to manage are “bureaucracy”, “lack of opportunity to learn new skills”, “work‐family conflicts” and “different view from superiors”. The results also revealed that the patterns of stress manageability differ between clients, consultants and contractors. The relationships among individual stressors are similarly examined. The extent to which stress effects combine and accumulate when related stressors coexist is also considered.Originality/valueThe research reported constitutes a significant step towards the understanding and management of potentially stressful situations and their influence on the efficiency and effectiveness of construction industry participants.