First steps towards providing the UK with health care information and advice via their television sets: an evaluation of four Department of Health sponsored pilot services

Author:

Nicholas David,Huntington Paul,Williams Peter,Gunter Barrie

Abstract

Provides a summary of a Department of Health funded research study investigating performance and impact of four pilot digital interactive television services in the consumer health field. These were launched in various locations in the UK in 2001. Text and video, interactive and transactional services were featured. Pilots were investigated using a combination of research methods. The four pilots’ performance varied, but overall there was sufficient evidence to suggest that consumer health digital interactive television has a healthy future.

Publisher

Emerald

Subject

Library and Information Sciences,Information Systems

Reference5 articles.

1. City University (2002), First Steps Towards Providing the Nation with Health Care Advice and Information via their Television Sets. An Evaluation of Pilot Projects Exploring the Health Applicants of Digital Interactive Television, City University, London.

2. Huntington, P., Williams, P. and Nicholas, D. (2002), “Age and gender user differences of a touch‐screen kiosk: a case study of kiosk transaction log files”, Journal of Informatics in Primary Care, Vol. 10 No. 1, pp. 3‐9.

3. Nicholas, D., Huntington, P., Williams, P. and Gunter, B. (2001), “Delivering consumer health information digitally: platform comparisons”, International Online Conference, Olympia December 2001, Learned Information Limited, Oxford, pp. 145‐53.

4. Nicholas, D., Huntington, P., Williams, P. and Gunter, B. (2002), “Digital visibility: menu prominence and its impact on use of the NHS Direct information channel on Kingston Interactive Television”, Aslib Proceedings, Vol. 54 No. 4, pp. 213‐21.

5. Williams, P., Nicholas, D. and Huntington, P. (2001), “Walk in to (digital) health information: the introduction of a digital health information system at an NHS Walk‐in Centre”, CD & Online Notes, Vol. 14 No. 2, pp. 4‐7.

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