Facilitating Excellence:

Abstract

Looks at the concept of facilitation and suggests that it is a little understood phenomenon. It is, however, something that is used continually to assist the process of meetings and management training programmes. Asserts that facilitation can be better understood if the behaviours that constitute it are analysed. These behaviours can be defined as intellectual command, creative group catalyst, incentives approach and the supportive coach. Once the behaviours have been recognized, it is then possible for facilitators to choose the correct one for the occasion or to develop themselves in certain styles where they feel this to be necessary.