Project management canvas: a systems thinking framework to address project complexity

Abstract

PurposeFactors such as stakeholder requirements, emergence of exponential technologies, global business operations and pressures for sustainability increase the complexity of modern projects. This article aims to contribute by developing a systems view of project elements and relations among the same.Design/methodology/approachThe article is based on a design science process and uses business management, project management and the system dynamics literature to support the construction of a conceptual framework, which is preliminary validated using practitioner feedback.FindingsThe project management model includes: (a) a systems view of a project in terms of 5 subsystems, 9 components and 27 dimensions; (b) a flow diagram showing 11 key relations among project attributes and (c) a discussion of ten system archetypes which can be identified in the management of a project.Research limitations/implicationsWhereas the application of systems thinking in project management has been mostly addressed to build system dynamics tools, this article advances the discussion by providing a framework useful to support theory development and contextual knowledge construction in project management activities.Practical implicationsThe article provides (project) managers with an articulated project management model and insights to address the complexity of modern project activities.Originality/valueThe main value of the research stays in the integrative nature of the presented framework, along with its twofold focus on components and flows (dynamic view).