A bibliometric analysis of work engagement in the hospitality and tourism industry

Abstract

PurposeFor the past two decades, researchers have been exploring knowledge of work engagement in the hospitality and tourism industry (HTI). This study aims to provide a comprehensive analysis of global research trends in the field through a bibliometric analysis.Design/methodology/approachA total of 335 papers from 2005 to 2021 were searched using the Scopus database. The analysis focused on the temporal distribution, most productive journals, countries/territories, institutions, authors, international and authors' collaboration, the most cited publications and author keywords. The VOS viewer and R software were used to visualise the scientific landscapes.FindingsThe results indicated a rapidly increasing trend of studies on work engagement in the HTI. The journal with the most published articles was theInternational Journal of Hospitality Management. The USA ranked first in production, and Karatepe, O.M., from Turkey was the leading author. The first and most cited article was from Salanovaet al.(2005). Other themes were identified, mainly related to job resources and outcomes associated with work engagement.Practical implicationsThe study provides a more comprehensive understanding of the progress of work engagement in HTI studies and offers clues for further investigation in this field.Originality/valueThis is the first paper to explore work engagement in the HTI using quantitative and visualised bibliometric analysis.