Business use of the Internet

Abstract

Examines current and planned practices and the major benefits of communication‐intensive information system applications. The Internet, once a government‐controlled, tax‐supported endeavor, is no longer restricted to noncommercial traffic. Contends that business use of the Internet has grown rapidly over the last several years, yet information technology managers still struggle to evaluate the contribution of this new technology in their organizations. Surveys were sent to a random selection of 500 companies to analyze current use and impact of the Internet in a business setting. Reports on the variety of expected values to be derived from use of the Internet indicated by respondents.