The electric company: how the supply chain is being reinvented through the rapid application of e‐procurement processes in the business‐to‐business arena

Abstract

In this paper, the author examines the growth of B2B e‐commerce, examining results from the ISM/Forrester Reports on e‐Business conducted to date. Through this analysis, the researcher demonstrates that contrary to the generally‐held perception that B2B has experienced a sharp downturn in the wake of the recession, e‐procurement has taken hold and is rapidly expanding across the American landscape. Specifically, the Reports on e‐Business are studied to look for trends in the overall use of e‐procurement methods: to reduce paperwork and cycle times; to procure direct and indirect goods and services; to collaborate with suppliers; and to reduce the total cost of procurement. The author concludes that overall, the analysis shows that the push towards e‐procurement is being led by the largest firms. This and other key trends are discussed in the conclusion of this report, along with suggestions for future research.