1. Central Bank of Nigeria (CBN) (1983), “Financial crisis”,Economic and Financial Review, Vol. 21 No. 31, p. 11.
2. Measuring Service Quality: A Reexamination and Extension
3. Ehigie, B.O. (2000), “Gender differences in career orientation and influence on marital satisfaction”,Ilorin Journal of Business and Social Sciences, Vol. 6 No. 2, pp. 1‐13.
4. Psycho‐social factors influencing practice of total quality management in some Nigerian organizations
5. Ehigie, B.O. and Fayemi, K. (1995), “Personality factors in grievance handling behavior of shop stewards”,Ife Psychologia, Vol. 3 No. 1, pp. 19‐33.