SQM‐HEI – determination of service quality measurement of higher education in India
Author:
Publisher
Emerald
Subject
Management Science and Operations Research,Strategy and Management,General Decision Sciences
Reference26 articles.
1. The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations.
2. Applying Total Quality Management to Business Education
3. Measuring Service Quality: A Reexamination and Extension
4. Managing service quality in HE: is SERVQUAL the answer? Part 1
5. HEdPERF versus SERVPERF
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