1. 3. Adler, P. “Time and Motion Regained”,Harvard Business Review, January‐February 1993.
2. 7. Drucker, P. “The Changing World Economy”,Foreign Affairs, Spring 1986.
3. 14. Mrowca, M. “Ohio Firm Relies on Incentive‐Pay Systems to Motivate Workers and Maintain Profits”,Wall Street Journal, 12 August 1983.
4. 15. Shinnick, D. and Erwin, W. “Work Measurement System Creates Shared Responsibility Among Workers at Ford”,Industrial Engineering, Vol. 21 No. 8, 1989, pp. 28‐30.
5. 16. Magaziner, I. and Patinkin, M. “Fast Heat: How Korea Won the Microwave War”,Harvard Business Review, January‐February1989.