Consumer education and service quality: conceptual issues and practical implications-Reference-Cited by-同舟云学术

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Consumer education and service quality: conceptual issues and practical implications

Published:2002-04 Issue:2 Volume:16 Page:125-142
ISSN:0887-6045
Container-title:Journal of Services Marketing
language:en
Short-container-title:Journal of Services Marketing

Author:

Burton Dawn

Publisher

Emerald

Subject

Marketing

Reference49 articles.

1. Habitus and Cultural Capital in the Field of Personal Finance

2. Consumer concern, knowledge, belief, and attitude toward renewable energy: An application of the reasoned action theory

3. Evaluation of Consumer Education Programs

4. Burlingham, B. (1990), “This woman has changed business forever”,Inc, Vol. 12 No. 6, pp. 34‐44.

5. What services marketers need to know about the mobility‐ disabled consumer

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