Trust on awqaf institutions: evidence from Malaysia

Author:

Abdul Shukor Syadiyah,Johari Fuadah,Abd Wahab Kalsom,Kefeli @ Zulkefli Zurina,Ahmad Nursilah,Haji Alias Mohammad,Abdul Rahman Asma,Mohd Orip Nor Masitah,Ibrahim Patmawati,Abu-Hussin Mohd Fauzi

Abstract

Purpose This paper aims to explore the relationship between integrity, reputation, trust on awqaf institution and intention to endow cash waqf. Design/methodology/approach Quantitative research using survey questionnaire was conducted. A total of 377 completed survey questionnaires were received and analyzed using structural equation modeling. Findings Findings show that integrity and reputation of awqaf institutions have direct impact on endowers’ trust on awqaf institution, which consequently lead to endowers’ intention to endow cash waqf. Originality/value This study provides practical information on how awqaf institutions could develop endowers’ trust on awqaf institutions, which will consequently increase the intention of endowers to endow cash waqf.

Publisher

Emerald

Subject

Marketing

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