Author:
Marques Clemente Lucas Manoel,Pereira Salgado Junior Alexandre,Falsarella Júnior Eduardo,Alves de Souza Junior Marco Antonio,Chiaretti Novi Juliana,de Castro Moura Duarte Alexandre
Abstract
Purpose
The purpose of this study was to identify a set of management practices towards financial sustainability for Brazilian private health insurance and plans companies.
Design/methodology/approach
The present paper uses a bimodal two-step approach. The first step was quantitative, with the data envelopment analysis (DEA) technique in 521 Brazilian private health companies (PHCs). At this stage, the objective was to obtain scores to rank the PHCs regarding their financial performance and services in 2013. From the quantitative analysis, two PHCs displaying contrasting performances were selected and interviewed to identify differentiating management practices.
Findings
The Group Medicine PHCs displayed a higher performance in the financial approach. Following the qualitative comparative analysis, the financially sustainable PHC presented the following differentials: a high level of financial management professionalization, a deliberate policy for the control and prevention of claims and a larger share of revenues from health plans over service revenues.
Research limitations/implications
However, a limitation of the study lies in the fact that by not using any cash flow or financial result variables, the financial efficiency model used in the study does not evaluate the generation capacity of long-term results. It is noteworthy that, because it is a multiple case study, the results found cannot be generalized and should be understood only as characteristics of the studied PHCs in here.
Practical implications
The present paper can contribute to managers of Brazilian PCHs towards the implementation of management tools aimed at the sustainability of those organizations.
Originality/value
Despite the importance of the Supplemental Health Insurance System for public health in Brazil, PHCs have received a high volume of complaints and struggled with constant financial problems.
Subject
General Business, Management and Accounting
Reference36 articles.
1. Predictors of HMO efficiency;Applied Economics,1996
2. Eficiência das operadoras de planos de saúde;Revista Brasileira De Risco e Seguro,2008
3. ANS (2015), “Fichas Técnicas dos indicadores do programa de qualificacao da Saúde suplementar”, available at: www.ans.gov.br/planos-de-saude-e-operadoras/informacoes-e-avaliacoes-de-operadoras/qualificacao-ans (accessed 13 June 2015).
4. Some models for estimating technical and scale inefficiencies in data envelopment analysis;Management Science,1984
5. Medical insurence coverage and health production efficiency;Journal of Risk and Insurance,2010
Cited by
6 articles.
订阅此论文施引文献
订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献