Supply chain of the Indian public distribution system: a new paradigm

Abstract

Purpose The purpose of this paper is to identify the various strengths, weaknesses, opportunities and threats (SWOT) in the supply chain of the existing Indian public distribution system (PDS) and to analyse the same with a view to arriving at the vital recommended strategies for making the supply chain more effective and efficient. Design/methodology/approach This paper examines a new hybrid method for improving the usability of SWOT analysis. The analytic hierarchy process (AHP) has been integrated with SWOT analysis. Use of the AHP method on the SWOT factors has yielded analytically determined priorities for the factors included in SWOT analysis and made them commensurable. The main aim in applying the hybrid method was to improve the quantitative information basis of strategy planning processes. The paper was started by listing the various factors of the four different groups of SWOT with reference to the PDS. After further shortlisting, pairwise comparisons were carried out using a software (Super Decisions) to arrive at prioritised factors for each group. The strategy options were then formulated and prioritised on the basis of the existing weightages of each factor. Findings The results indicated that use of available ICT solutions as part of the “Digital India” is vital in achieving the most important potential strategy alternatives in improving the supply chain for the PDS. Practical implications The analysis helps in identifying strategies to improve the existing supply chain of the Indian PDS and make it more efficient and cost effective. Originality/value This paper provides some useful insight into the SWOT analysis of the Indian PDS with specific reference to the supply chain management issues of the PDS.