Perceptions and use of cloud services: an empirical study on the students of a public university in Bangladesh

Abstract

Purpose The purpose of this study is to measure the perceptions and use of cloud services by the students of the University of Dhaka, Bangladesh. The specific objective of this study is to know what perceptions students have about cloud services, why and how they use cloud for academic activities. Design/methodology/approach For understanding the use of cloud services among the students of Dhaka University, a quantitative survey was carried out to collect data. Printed questionnaires were distributed among the students in different departments and university library. Both open- and close-ended questions were included in the questionnaire. A total of 329 students responded in this survey and the response rate was 85.5%. The collected data were analyzed using Statistical Package for the Social Sciences. Findings Findings revealed that students are generally aware of cloud services and majority of the respondents use cloud for different purposes. Students used cloud for storage, back up and collaboration purposes and some of Google features are widely used by majority of the students for academic purposes. Originality/value To the best of authors’ knowledge, this is the first time an effort has been made to measure the use of cloud services among the students of University of Dhaka. This study will help to raise cloud service awareness among the students and encourage the authorities to adopt appropriate strategies and policies to resolve cloud adoption in university setting. Specially, Center of Excellence in Teaching and Learning of Dhaka University can take some initiatives in this case.