Author:
Goyal Charu,Patwardhan Manoj
Abstract
PurposeThe purpose of this paper is to examine the relationship between the individual high-performance human resource practices (HPHRPs) and work engagement (WE) among the employees in the service industry in India.Design/methodology/approachThe data were collected from a sample of 234 employees working in the service sector in India with the help of a survey questionnaire method. Confirmatory factor analysis was used to validate the data. To test the hypothesized relationship, structural equation modelling was used.FindingsThe results revealed that five HPHRPs have a positive impact on the WE of employees in the service sector in India. Internal career opportunities negatively impact WE.Research limitations/implicationsThe study sample is limited to the service sector in India. Researchers are encouraged to study employee and organizational performance measures other than WE which could be impacted by high-performance work practices.Practical implicationsManagers seeking to strengthen WE could implement these HPHRPs in their firms operating in Indian service sector.Originality/valueThe paper is an attempt to provide empirical evidence on how the individual HPHRPs impacts WE in an organization. Earlier research has shown the impact of bundled HPHRPs on WE. Thus, this study is first to empirically test the direct relationship of individual HPHRPs with WE.
Subject
Strategy and Management,General Business, Management and Accounting
Cited by
15 articles.
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