Abstract
The circulation of shoppers is the ultimate determinant of the
success or failure of planned shopping centres and the retail outlets
therein. However, as a consequence of the practical difficulties
involved, this issue has attracted relatively little empirical research.
A week‐long observation survey of shopper behaviour is described, which
reveals that shopper movement is confined to a comparatively small part
of the centre. Weaknesses in the existing tenant mix are also
highlighted, as is the importance of “atmospherics”.
Subject
Business and International Management,Marketing
Cited by
22 articles.
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