1. Anderson, M. (2009), “Top ten predictions for 2009”,Strategic News Services Podcast, available at: www.tapsns.com/media.php.
2. Bellotti, V., Begole, B., Chi, E.H., Ducheneaut, N., Fang, J., Isaacs, E., King, T., Newman, M.W. and Partridge, K. (2008), “Activity‐based serendipitous recommendations with the Magitti mobile leisure guide”,Proceedings of the 26th Annual SIGCHI Conference on Human Factors in Computing Systems, pp. 1157‐66.
3. Drucker, P.F. (2001), “The next society”,The Economist, November 1.
4. Holtshouse, D. (2009b), “The future of knowledge workers, parts 1 and 2”,KMWorld, September, available at: www.kmworld.com/Articles/News/News‐Analysis/The‐future‐of‐knowledge‐workers‐Part‐1‐55779.aspx.
5. Leake, J. (2008), “Coming soon: superfast internet”,The Sunday Times, April 6.