1. Barton, J. (1998), “The recommendations of the Cranfield project on performance indicators for academic libraries”,SCONUL Newsletter, No. 14, pp. 15‐17.
2. British Library (1998),The Strategic Review Consultation Paper and Summary of Responses, available at http://www.bl.uk/information/strat‐bs.pdf
3. Carey, K., McDonald, C. and Godber, J. (inpress),Testlab: Final Report on Interlending, available at: http://www.svb.nl/project/testlab/test_deliv.htm#deliv‐3
4. Charging users for remote document supply in UK university libraries
5. Charging users for interlibrary loans in UK university libraries ‐ a new survey