1. The Financial Information Content of Perceived Quality
2. Exploring the mediation effect of service quality implementation on the relationship between service quality and performance in the banking industry in Jordan
3. Does service quality implementation mediate the relationship between technical service quality and performance: an empirical examination of banks in Jordan
4. Akroush, M. and Dmour, H. (2006), “The relationship between brand‐building factors and branding benefits in commercial banks operating in Jordan: an empirical investigation of managers' perspectives”,Jordan Journal of Business Administration, Vol. 3, pp. 464‐86.
5. Akroush, M., Shibly, M. and Khawaldeh, F. (2005), “The effect of services marketing mix elements on customers satisfaction in the comprehensive motor insurance: an empirical investigation of customers perspectives in Jordan”,Journal of Financial and Commercial Studies/Managerial Sciences‐Cairo University, Vol. 32, pp. 439‐72.