Towards user responsive institutional repositories: a case study

Abstract

PurposeTo report on the University of Toronto's implementation of an institutional repository.Design/methodology/approachDescribe decision making process. A range of qualitative research methods were used to solicit early adopter and library concerns. Findings were then used to guide implementation.FindingsProvides the rational behind decisions made. Argues that modified qualitative research methods may be useful to new library projects.Research limitations/implicationsThe report is specific to an institution.Practical implicationsPrioritizing actions, focusing on faculty and leveraging resources, notably student assistants is key.Originality/valueThis paper provides practical information and a model which may be useful for others implementing repository services or other emerging technologies.