Abstract
PurposeThis paper explores intergenerational perceptions of kindness in the context of Black Lives Matter (BLM) movement and the COVID-19 global pandemic. The purpose of this exploratory study is to investigate perceptions of kindness in the context of traumatic events and its potential value in authentic allyship in organizational environments.Design/methodology/approachAuthors interviewed 65 individuals (31 self-identifying as non-racialized and 34 self-identifying as Black, Indigenous and People of Colour aka BIPOC). Participants included Generation Z (Gen Z; born between 1997–2012/5) and Generation Y (Gen Y; also referred to as Millennials, born between 1981 and 1994/6) across North American, Europe and Africa. Millennials currently represent the largest generation in the workplace and are taking on leadership roles, whereas Gen Z are emerging entrants into the workplace and new organizational actors.FindingsThe paper offers insights into how to talk about BLM in organizations, how to engage in authentic vs performative allyship and how to support BIPOC in the workplace. The study also reveals the durability of systemic racism in generations that may be otherwise considered more enlightened and progressive.Research limitations/implicationsThe authors expand on kindness literature and contribute theoretically and methodologically to critical race theory and intertextual analysis in race scholarship.Practical implicationsThe study contributes to the understanding of how pro-social behaviours like kindness (with intention) can contribute to a more inclusive discourse on racism and authentic allyship.Originality/valueAuthors reveal the potential for kindness as a pro-social behaviour in organizational environments to inform authentic allyship praxis.
Subject
Organizational Behavior and Human Resource Management,Cultural Studies,Gender Studies
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1. Does kindness matter? Discourses on kindness during the pandemic;Qualitative Research in Organizations and Management: An International Journal;2024-07-30