Modeling Patient No-Show History and Predicting Future Outpatient Appointment Behavior in the Veterans Health Administration

Author:

Goffman Rachel M.1,Harris Shannon L.2,May Jerrold H.3,Milicevic Aleksandra S.3,Monte Robert J.1,Myaskovsky Larissa145,Rodriguez Keri L.146,Tjader Youxu C.3,Vargas Dominic L.3

Affiliation:

1. Veterans Engineering Resource Center, VA Pittsburgh Healthcare System, 1010 Delafield Road 001VERC-A, Pittsburgh, PA 15215.

2. Fisher College of Business, The Ohio State University, 636 Fisher Hall, 2100 Neil Avenue, Columbus, OH 43210.

3. Joseph M. Katz Graduate School of Business, University of Pittsburgh, 3950 Roberto Clemente Drive, Pittsburgh, PA 15260.

4. Center for Health Equity Research and Promotion, VA Pittsburgh Healthcare System, University Drive (151C), Building 30, Pittsburgh, PA 15240-1001.

5. Department of Medicine, University of Pittsburgh School of Medicine, 230 McKee Place, Suite 600, Pittsburgh PA, 15213.

6. Division of General Internal Medicine, Department of Medicine, University of Pittsburgh School of Medicine, 200 Lothrop Street, Pittsburgh, PA 15213.

Publisher

Oxford University Press (OUP)

Subject

Public Health, Environmental and Occupational Health,General Medicine

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