Determining containment policy impacts on public sentiment during the pandemic using social media data

Author:

Sukhwal Prakash Chandra1ORCID,Kankanhalli Atreyi2ORCID

Affiliation:

1. Institute of Systems Science, National University of Singapore, 119615 Singapore

2. Department of Information Systems and Analytics, National University of Singapore, 117417 Singapore

Abstract

Significance For effective pandemic response, policymakers need tools that can assess policy impacts in near real-time. This requires policymakers to monitor changes in public well-being due to policy interventions. Particularly, containment measures affect people’s mental well-being, yet changes in public emotions and sentiments are challenging to assess. Our work provides a solution by using social media posts to compute salient concerns and daily public sentiment values as a proxy of mental well-being. We demonstrate how public sentiment and concerns are impacted by various containment policy sub-types. This approach provides key benefits of using a data-driven approach to identify public concerns and provides near real-time assessment of policy impacts by computing daily public sentiment based on postings on social media.

Publisher

Proceedings of the National Academy of Sciences

Subject

Multidisciplinary

Reference35 articles.

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3. L. McCay-Peet, A. Quan-Haase, “What is social media and what questions can social media research help us answer” in SAGE Handbook Soc. Media Res. Meth., A. Quan-Haase, L. Sloan, Eds. (Sage, 2017) pp. 13–26.

4. Common Core State Standards on Twitter: Public Sentiment and Opinion Leaders

5. Top Concerns of Tweeters During the COVID-19 Pandemic: Infoveillance Study

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