An Empirical Study on Service Quality, Customer Satisfaction, and Behavior Intention in the International Passenger Terminal - Evidence from the Port of Busan and Inchon -
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Published:2009-09
Issue:3
Volume:25
Page:717-739
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ISSN:1598-8538
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Container-title:Journal of Shipping and Logistics
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language:en
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Short-container-title:journalofshippingandlogistics
Author:
Chul Hwan Han ,권재현
Publisher
The Korean Association of Shipping and Logistics, Inc.