Cultural Experience and Employee Indifference: Burnout as a Mediator among IT Professionals

Abstract

Introduction: in the midst of the epidemic and shifting work frameworks, organisations face a significant challenge in handling employee attitudes. Employee indifference, which manifests as cynicism, reduced motivation, and vacillating dedication, has significant ramifications for both the personal welfare of individuals and the operational effectiveness of an organisation Objectives: the objective of this research is to examine the complex interplay among employee indifference, organisational culture, and burnout. Also to study the mediating role of burnout on the relationship between cultural experience and employee indifference. Methods: to collect the information about the experiences of employees about their workplace culture, employee indifference, and burnout, a cross-sectional study was conducted utilising automated questionnaires circulated using Google Forms. The sample consisted of 382 employees from various IT sector companies. Results: the results indicate that cultural experience of employees has a significant direct influence on employee indifference. Burnout acts as a mediator in this relationship, which is an aspect that deserves considerable amount of attention. Conclusion: implementing interventions aimed at addressing staff burnout and indifference can improve overall performance and satisfaction within organisational. Understanding the influence of employee experiences from organisational culture on employee attitudes is essential for creating a supportive work environment and minimising negative consequences on individuals and organisations