Leading through crisis: the leadership experience of Major General Alan Stretton

Abstract

Catastrophes present leaders with complex and significant challenges that they have not previously experienced nor have had time to deeply analyse. Leaders must collaborate and demonstrate agility. To develop such leadership skills, it is useful to reflect on the experiences of people who have faced catastrophe before. This paper examines the leadership of Major General Alan Stretton AO, CBE in the aftermath of Cyclone Tracy in 1974. Alan Stretton’s personal accounts and archival interviews with other leaders were reviewed as source material. These showed that he demonstrated decisiveness and courage and ‘over-responded’ if necessary. He worked collaboratively with community leaders and acted in a confident, empathetic and reassuring manner. He led with agility and with a focus on an overarching plan. He prioritised communication with the community and negotiated political challenges. Lessons from this experience can help to guide leaders who may be called on to lead during times of future disaster events.