Approaching Knowledge Dynamics Across the Product Development Process with Methods of Social Research

Abstract

AbstractKnowledge is a crucial factor in state-of-the-art product development. It is often provided by stakeholders from divers disciplinary and individual backgrounds and has to be integrated to create competitive products. Still, it is not fully understood, how knowledge is generated, transformed, transferred and integrated in complex product development processes. To investigate the dynamic interrelations between involved stakeholders, applied knowledge types and related artefacts, researchers at the TU Berlin conducted and evaluated a student experiment to study basic phenomena of development projects. In relation to research methods and instruments applied in this experiment, various improvement opportunities were identified. In this paper, the experimental setting and its results are critically analysed from a social science perspective in order to generate improved research design. Based on the results of this analysis, a first set of methods and instruments from social sciences are identified that can be applied in further experiments. The goal is to develop a methodological toolbox that can be used to approach research on knowledge dynamics in product development.