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2. Information Systems Success: The Quest for the Dependent Variable
3. Brehm, L. Heinzl, A., and Markus, M. L. (2000) Tailoring ERP Systems: A Spectrum of Choices and Their Implications. Under editorial review, available from Markus
4. Sauer, C. (1993) Why Information Systems Fail: A Case Study Approach. London: McGraw-Hill
5. Windows of Opportunity: Temporal Patterns of Technological Adaptation in Organizations