Overlap times in the infinite server queue

Abstract

AbstractImagine, you enter a grocery store to buy food. How many people do you overlap with in this store? How much time do you overlap with each person in the store? In this paper, we answer these questions by studying the overlap times between customers in the infinite server queue. We compute in closed form the steady-state distribution of the overlap time between a pair of customers and the distribution of the number of customers that an arriving customer will overlap with. Finally, we define a residual process that counts the number of overlapping customers that overlap in the queue for at least $\delta$ time units and compute its distribution.