Experience and Appreciation of Health Care Teams Regarding a New Model of Pharmaceutical Care in Long-Term Care Settings

Author:

Turcotte Véronique,Kröger EdeltrautORCID,Rouleau RachelORCID,Durand Étienne,Poirier Karine,Guénette LineORCID

Abstract

AbstractIn long-term care (LTC) homes, the management of frail older residents’ pharmacotherapy may be challenging for health care teams. A new pharmaceutical care model highlighting the recently expanded scope of pharmacists’ practice in Quebec, Canada, was implemented in two LTC homes. This study aimed to evaluate health care providers’ experience and satisfaction with this new practice model. Twenty-three semi-structured interviews were performed and analyzed thematically. Positive results of the model have been identified, such as increased timeliness of interventions. Barriers were encountered, such as lack of clarity regarding roles, and suboptimal communication. The increased involvement of pharmacists was perceived as useful in the context of scarce medical resources. Although requiring time and adjustments from health care teams, the new model seems to contribute to the health care providers’ work satisfaction and to positively influence the timeliness and quality of care offered to LTC residents.

Funder

Province of Quebec Ministère de la Santé et des Services sociaux

Fondation pour les Aînés et l’Innovation Sociale of the Centre Intégré Universitaire de Santé et de Services Sociaux de la Capitale-Nationale

Baie St-Paul Hospital’s Foundation

Canadian Consortium on Neurodegeneration and Aging

Centre de recherche sur les soins et les services de première ligne de l’Université Laval

Publisher

Cambridge University Press (CUP)

Subject

Geriatrics and Gerontology,Community and Home Care,Gerontology,Health (social science)

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