An M/G/l queueing system with fixed feedback policy

Abstract

We consider a single server queueing system where each customer visits the queue a fixed number of times before departure. A customer on his j th visit to the queue is defined to be a class-j -customer. We obtain the joint probability generating function for the number of class-j-customers and also obtain the Laplace-Stieltjes transform for the total response time of a customer.