The Legal Information Landscape: Change is the New Normal

Abstract

AbstractThe legal information landscape has always been one of instability and change. The rate of these changes seems to be speeding up as societal and technological changes interact and impact our lives. In the face of this volatility, we should remain constant by being the human factor between information and our clients. We are the interface between new technology and the changing information usage behaviours of our clients. We must understand both aspects to ensure the best outcomes. Our client centric attitude positions us perfectly to be leaders when exploring, and perhaps even creating, new solutions. We are best placed to bring them back to our institutions and provide the human touch to ensure they are implemented in a way that will succeed and add value. It is important to embrace this constant state of flux and find our value in being supportive change agents, while also ensuring that we can ensure, and advocate for, the importance of safeguarding legal information for generations to come.