Author:
Kloock-Schreiber D.,Siqueira R.,Gembarski P. C.,Lachmayer R.
Abstract
AbstractBoundaries between products and services vanish and companies increasingly offer hybrid solutions known as Product Service Systems (PSS). Thereby, a holistic view that includes both the product and service parts must be taken. This paper presents a discrete-event simulation of a PSS as a method for the specification of the product part. Besides product and service, the application scenario and the decision-making are also modeled. Based on the results for a case study, the customer requirements could be guaranteed as the essential product specifications were optimized to minimize total costs.
Publisher
Cambridge University Press (CUP)
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1. Advanced Systems Engineering;Handbuch Unternehmensorganisation;2023-12-02