An assessment of the employee satisfaction of Bangsamoro ports management authority in Sulu

Abstract

This study is to ascertain the degree of employee satisfaction at the government collecting agency under the Ministry of Transportation and Communications, Bangsamoro Ports Management Authority in Sulu. Using a purposive sample technique, 100 employees served as respondents for the quantitative-descriptive design. The majority were casual and college-educated, with a slightly skewed distribution of educational attainment. The majority were satisfied with their work environment, discipline, and pay. The Bangsamoro Port Management Authority employee respondents in Sulu have varying opinions about their level of satisfaction based on their gender, with the exception of work discipline. The standard deviations of all three tables show some variation among the employee respondents in their agreement, but not enough to affect the overall rating. Their level of happiness is not considerably impacted by other demographic factors like age, length of service, education, or appointment status. Accordingly, employee respondents who express greater satisfaction with one facet of their work are likely to do so with the others as well, and vice versa. The following recommendations are made by this study: Bangsamoro Ports Management Authority-Sulu may maintain and increase employee satisfaction by providing a fair, encouraging, and rewarding work environment; Bangsamoro Ports Management Authority-Sulu may improve employees' prospects for career advancement, particularly for those who have been employed permanently; Lastly, employees may seek and pursue personal and professional growth and development by taking advantage of the organization's opportunities and incentives as well as participating in lifelong learning and professional development activities and future studies may compare the employee’s satisfaction at Bangsamoro Ports Management Authority-Sulu with other ports management authorities in the region and the country.