Workplace incivility among hospitals in Jolo: nurses perspectives

Abstract

This study looked at nurses' perceptions of workplace rudeness in Jolo hospitals throughout the 2023 fiscal year. The research used statistical analysis procedures such weighted mean, standard deviation, t-test, One-way ANOVA, and Pearson's r, using a non-probability sampling method with 100 nurse responders. The following are the conclusions: 1) The bulk of nurse responders were unmarried females 26 years of age and older who were employed as staff nurses with a bachelor's degree under contract or job order; 2) In terms of workplace incivility, nurse respondents disagreed that forms like inappropriate jokes, hostility and rudeness, inconsiderate behavior, gossip and rumors, and free-riding were common; 3) Nurse respondents disagreed with the occurrence of supervisor, physician, and patient/visitor incivility in Jolo hospitals on average; The study supports Betty Neuman's System Model (1982), which emphasizes that people are unique, composed of various factors, and respond to stressors within a specific range. 4) Profile variables, such as age, gender, civil status, employment status, and educational attainment, did not significantly influence nurse-respondents’ assessments of workplace incivility in Jolo hospitals. 5) In general, nurse-respondents who disagreed with the extent of sources of workplace incivility were probably the same group that disagreed with the extent of forms of workplace incivility in Jolo hospitals. Stressors can affect a system both inside and outside the client system boundaries. They can come from internal, external, or manufactured environments.