DIGITAL GOVERNANCE EMERGENCE AND IMPORTANCE

Author:

Algazo Fatima A.1,Ibrahim Suraiya1,Yusoff Wan Sallha1

Affiliation:

1. Faculty of Applied and Human Sciences, University of Malaysia Perlis, Perlis, Malaysia

Abstract

The research is a conceptual paper that explains its effect on society and the realistic models of digital governance. In this paper, we discuss fundamental questions such as how the term “digital governance” can be defined in the present age; what is the role of modern information technology in achieving the objectives of digital governance; whether digital governance is a revolutionary tool for transforming government governance around the world; and what are the Digital Governance theoretical models that can help Governments ensure the provision of citizens’ services and facilities. In addition, the research compared various digital governance models, including a broadcasting model, a Critical Flow Model, a Comparative Analysis Model, an E-Advocacy model, and an Interactive Service Model.

Publisher

Global Academic Excellence (M) Sdn Bhd

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