1. Atkinson P, Coffey A and Delamont S (2003)Key Themes in Qualitative Research: Continuities and Change, Walnut Creek CA: Rowman & Littlefield.
2. Australian Government Department of Health & Aged Care (DH&AC) (1997)Aged Care Principles, Canberra: AusInfo.
3. Australian Government Department of Health & Aged Care (DH&AC) (1997)The Aged Care Act, Canberra: AusInfo.
4. Australian Government Department of Health & Ageing (DOHA) (2004)Guidelines for a Palliative Approach in Residential Aged Care: The National Palliative Care Program, Canberra: Department of Communications, Information Technology and the Arts.
5. Brewer JD (2000)Ethnography, Buckingham: Open University Press.