1. World Health Organization (WHO) (2013) Patient safety assessment manual. Available: http://applications.emro.who.int/dsaf/emropub_2011_1243.pdf. Accessed 9 August 2013.
2. Australian Commission on Safety and Quality in Health Care (ACSQHC) (2010) Patient-centred care: improving quality and safety by focusing care on patients and consumers, Discussion paper draft for public consultation, September. Available: http://www.podiatrywa.com.au/news/146-Patient-CentredCarePaperweb.pdf. Accessed 13 February 2013.
3. Institute for Patient- and Family-Centered Care website (2013) Available: http://www.ipfcc.org. Accessed 7 July 2013.
4. Wong J, Beglaryan H (2004) Strategies for Hospitals to Improve Patient Safety. A Review of the Research February, The Change Foundation. Available: http://www.providence.on.ca/wp-content/uploads/2012/05/Change-Foundation-Improve-Patient-Safety.pdf. Accessed 14 February 2013.
5. World Health Organization (WHO) (2013) 10 facts on Patient Safety. Available: http://www.who.int/features/factfi les/patient_safety/en/index.html. Accessed 8 June 2013.