Age-dependent differences in using FinTech products and services—Young customers versus other adults

Author:

Krupa DorotaORCID,Buszko Michał

Abstract

The purpose of this paper was to identify and evaluate differences in the attitudes to using FinTech products and services in Poland adopted by two study cohorts–one comprised of young customers, born no earlier than in 1990, and the other comprised of other adults. The main motivation for our research was to answer the question if young people growing up in the market economy will behave differently in the use of FinTech than older generations living in the former political and economic system. We also wanted to find the factors that determine the perception and willingness to use FinTech in the mentioned age groups. The data discussed in the paper were provided by the CAWI survey that was conducted in 2020 and covered a sample of 1,153 adult Poles. To achieve our goal, we used nonparametric statistical testing and the backward stepwise logistic regression models. The research demonstrated that young customers showed considerably more interest in all the aspects of the use of FinTech within the framework of our study than the other adults. Regarding the experience of using FinTech, such determinants as the male gender, the larger household in which a given respondent lives, and the possibility of making financial decisions independently exerted more impact on the young customers cohort than on the other adults. Irrespective of their opinion about FinTech, the persons under 30 years of age are more likely to use FinTech beyond average than the other adults whereas the persons over 30 years of age will do so only if they evaluate FinTech very well.

Funder

Nicolaus Copernicus University in Toruń

Publisher

Public Library of Science (PLoS)

Subject

Multidisciplinary

Reference84 articles.

1. T. FinTech and the transformation of the financial industry;R Alt;Electron Markets,2018

2. Fintech: Ecosystem, business models, investment decisions, and challenges;I Lee;Business Horizons,2018

3. Digital technology, digital culture and the metric/nonmetric distinction;J-S Guy;Technological Forecasting and Social Change,2019

4. Are Millennials Different?;C Kurz;Finance and Economics Discussion Series. Board of Governors of the Federal Reserve System,2018

同舟云学术

1.学者识别学者识别

2.学术分析学术分析

3.人才评估人才评估

"同舟云学术"是以全球学者为主线,采集、加工和组织学术论文而形成的新型学术文献查询和分析系统,可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容,当前同舟云学术共收录了国内外主流学术期刊6万余种,收集的期刊论文及会议论文总量共计约1.5亿篇,并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询!咨询电话:010-8811{复制后删除}0370

www.globalauthorid.com

TOP

Copyright © 2019-2024 北京同舟云网络信息技术有限公司
京公网安备11010802033243号  京ICP备18003416号-3