1. Organizing care for patients with chronic illness;EH Wagner;Milbank Q,1996
2. Improving primary care for patients with chronic illness;T Bodenheimer;Jama,2002
3. Agency for Healthcare Research and Quality. Toolkit for Implementing the Chronic Care Model in an Academic Environment 2014 [cited 2017 February 14]. https://www.ahrq.gov/professionals/education/curriculum-tools/chroniccaremodel/index.html.
4. Improving Chronic Illness Care. Integrating Chronic Care and Business Strategies in the Safety Net: Toolkit 2017 [cited 2017 February 14]. http://www.improvingchroniccare.org/index.php?p=toolkit&s=244.
5. Chronic care: making the case for ongoing care;GF Anderson,2010