Abstract
Patients in the US in need of a life-saving organ transplant must complete a long process of medical decisions, and a first step is to identify a transplant center to complete an evaluation. This study describes a patient-centered process of testing and refinement of a new website (www.transplantcentersearch.org) that was developed to provide data to patients who are seeking a transplant center. Mixed methods, including online surveys and structured usability testing, were conducted to inform changes in an iterative process. Survey data from 684 participants indicated the effects of different icon styles on user decisions. Qualitative feedback from 38 usability testing participants informed improvements to the website interface. The mixed methods approach was feasible and well suited to the need to address multiple development steps of a patient-facing tool. The combined methods allowed for large survey sample sizes and also allowed interaction with a functioning website and in-depth qualitative discussions. The approach is applicable for a broad range of target user groups who are faced with challenging decisions and a need for information tailored to individual users. The survey and usability testing concluded with a functioning website that is positively received by users and meets the objective to support patient decisions when seeking an organ transplant.
Funder
Agency for Healthcare Research and Quality
National Center for Advancing Translational Sciences
Publisher
Public Library of Science (PLoS)
Reference21 articles.
1. How patients choose kidney transplant centers: A qualitative study of patient experiences;C Schaffhausen;Clin Transplant,2019
2. Multiple Listing in Kidney Transplantation;M Sanaei Ardekani;American Journal of Kidney Diseases,2010
3. The Pivotal Impact of Center Characteristics on Survival of Candidates Listed for Deceased Donor Kidney Transplantation;JD Schold;Medical Care,2009
4. Association of pretransplant and posttransplant program ratings with candidate mortality after listing;A Wey;American Journal of Transplantation,2018
5. Seeking New Answers to Old Questions about Public Reporting of Transplant Program Performance in the United States;BL Kasiske;American Journal of Transplantation,2018
Cited by
2 articles.
订阅此论文施引文献
订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献