The Optimal Strategy for Combining the EFQM and SWOT Methods in Power Plants

Abstract

Abstract: The current research has selected the best course of action and assessed the performance in power production plants using a combined method of the Organizational Excellence Model and SWOT methodologies. The primary goal of this study is to evaluate the organization's current performance status, identify its issues, and propose appropriate implementation strategies to address negative circumstances. Components of the Organizational Excellence Model include leadership, policy and strategy, human resources (people), partnerships and resources, procedures, customer outcomes, human resource results, community results, and key performance results. Descriptive surveys constitute the current research methodology. The managers and specialists of the power plants within the firm under study comprise the statistical population of this research. The Organizational Excellence Model questionnaire was an integral part of the research instrument. SPSS software was utilized to analyze the collected data. The results analysis revealed that only the element of key performance results was rated as average, whereas other components, such as processes, customer results (clients), human resources results, and community results, all scored above average. Leadership, policy and strategy, partnerships, and resources also scored above average, along with the components of human resources (employees), processes, and customer results.