The Correlation between Supply Chain Performance and Information Technology

Abstract

Supply Chain Performance is regarded as a crucial organizational performance indicators. Much effort has been made to enhance it. So, effective and efficient supply chains are recognized as a crucial strategic aspect for achieving several essential corporate objectives, such as improved customer service, enhanced efficiency, and enhanced competitiveness. Therefore, the objective of this study is to analyze the role of information technology on supply chain performance with information technology support as a mediator. The study has been designed based on a descriptive approach using a survey to collect data by questionnaire from Saudi logistics professionals. The potential respondents were members of Hyper Panda's top level of management and executive personnel who were familiar with the company's operations and supply chain procedures. There are 83 valid responses. The research result has several findings and outcomes that will inform future research. The study findings will shed light on choosing the most effective information technology with a significant influence on supply chain performance.