Building Quality Digital Patient Experience Based on Innovation in Health Service Facilities in West Java-Reference-Cited by-同舟云学术

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Building Quality Digital Patient Experience Based on Innovation in Health Service Facilities in West Java

Published:2023-09-29 Issue: Volume: Page:870-878
ISSN:2731-7854
Container-title:Proceedings of the 7th Global Conference on Business, Management, and Entrepreneurship (GCBME 2022)
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Author:

Pratami Julia Famor,Hurriyati Ratih^ORCID,Gafar Vanessa,Widjajanta Bambang

Publisher

Atlantis Press International BV

Reference38 articles.

1. Badan Pusat Statistik. Ekonomi Indonesia Triwulan III 2021 Tumbuh 3,51 Persen (y-on-y) [Indonesian Economy in Quarter III 2021 Grows 3.51 Percent (y-on-y)]. (2021).

2. Kementerian Kesehatan Republik Indonesia. Laporan Nasional Riskesdas 2018. (2019).

3. Catlin, T., Scanlan, J. & Willmott, P. Raising your Digital Quotient. McKinsey & Company (2015).

4. Global Digital Health Index. State of Digital Health Around the World Today. Global Digital Health Index (2021).

5. Chen, J. S., Le, T. T. Y. & Florence, D. Usability and responsiveness of artificial intelligence chatbot on online customer experience in e-retailing. Int. J. Retail Distrib. Manag. 49, 1512–1531 (2021).

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