Work from Home During the Covid-19 Pandemic in Civil and Public Service Context

Abstract

AbstractThe Covid-19 pandemic has forced people to discover a new way to work, study, learn and socialize. The terminology “work from home” is not new in the literature and practices; however, it became more and more popular around the world during the Covid-19 pandemic. The present research aims to explore work from home practices during the Covid-19 pandemic. It specifically reviews work from home practices in the civil and public services context and then discusses its implication for Human Resources Management. We employed a descriptive qualitative research approach by gathering data through literature review and conducting interviews. We identified factors that may affect the success of work from home practices in the civil and public services context and how Human Resources Management should handle the future challenges. Finally, the research limitations and suggestions are discussed at the end of the paper.