Statistical quality control based on control charts and process efficiency index by the application of fuzzy approach (case study: Ha'il, Saudi Arabia)

Abstract

Abstract Fuzzy methods using linguistic expressions and fuzzy numbers can provide a more accurate examination of manufacturing systems where data is not clear. Researchers expanded fuzzy control charts (CCs) using fuzzy linguistic statements and investigated the current process efficiency index to evaluate the performance, precision, and accuracy of the production process in a fuzzy state. Compared to nonfuzzy data mode, fuzzy linguistic statements provided decision makers with more options and a more accurate assessment of the quality of products. The fuzzy index of the actual process efficiency analyzed the process by considering mean, target value, and variance of the process simultaneously. Inspection of household water meters in Ha'il, Saudi Arabia showed the actual process index values were less than 1, indicating unfavorable production conditions. Fuzzy methods enhance the accuracy and effectiveness of statistical quality control in real-world systems where precise information may not be readily available. In addition, to provide a new perspective on the comparison of urban water and sewage systems, the results obtained from fuzzy-CC were compared with various machine learning methods such as artificial neural network and M5 model tree, in order to identify and understand their respective advantages and limitations.